The Rwanda Development Board (RDB), MasterCard Foundation, and EF Education First have partnered to provide language and skills training to the tourism and hospitality industry in Rwanda. By Tourisme Update



CEO of the Rwanda Development Board, Clare Akamanzi



The joint programme will primarily focus on English proficiency and communication skills, which have been identified as critical challenges for the industry. This will be delivered online via EF’s virtual English school – EF English Live.

The programme also aims to boost essential hospitality skills, including knowledge about the attractiveness of Rwanda as a premier tourism destination, and a focus on how to offer world-class service during events and conferences.

« Human capital development is a cornerstone of Rwanda’s Vision 2050. We believe this will greatly contribute to the level of service provision, not only in the service industry but to the rest of the economy, » said CEO of the RDB, Clare Akamanzi.

The first phase, launching this month (May), will include 2 000 workers and, on successful completion, the programme will expand countrywide to include up to 30 000 participants from a wide range of job functions across the entire tourism and hospitality value chain.

« Growth in the tourism industry is vital to reducing poverty, improving the employability of young people, and moving the nation to middle-income status, » said Rica Rwigamba, Rwanda Country Head at MasterCard Foundation.

« We encourage young people to take advantage of this opportunity as, in addition to improving their proficiency in English, they will be able to strengthen their digital skills. »